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Tenant Disputes

complaints mediation

Complaints Mediation: A Look At a Recent Case

The longer complaints continue without a resolution the harder it becomes to find one. Complaints also become much more time consuming and costly for a housing association to manage as time goes on. That’s why it’s always beneficial to implement mediation as soon as possible. That said, it’s better late than never…

ADR Mediation Training Courses

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Four new training courses are now available from ADR Mediation. Have a look and see how we can help you take the next step forward in your career or help your team upskill to meet all your existing challenges.

Negotiate

New Training Courses From ADR Mediation

We have just launched two exciting new training courses, both taking place initially in June 2022. The first one is Conflict Coaching on Monday 20th June, followed by Mediation and Mental Health a week later on Monday 27th June.

How Society Re-Opening Could Cause Anxiety & Conflict

Whilst ‘freedom day’ on 19th July will have been the cause of celebration for many as the government lifted all legal coronavirus restrictions, it will have also been the cause of panic for some. It’s important that we recognise this and at ADR we’ve been on the front line and witnessed it first-hand.

Mediation and housing possessions

Mediation and Housing Possessions

Mediation and housing possessions is a prominent topic at the moment with mediation now getting the recognition it deserves for its ability resolve cases efficiently and effectively. Avoid court! Save yourself and your tenants a lot of time, money and stress.

lockdown tensions rise

Southway Housing: Tolerance Levels Are Being Tested Under Lockdown

Here we will share an article from our partners Southway Housing so you can get the benefit of their experience on the front line of dealing with tenant disputes and an understanding of how mediation has played a key role in supporting them combat a rising number of cases during lockdown.