What’s your conflict style?
Conflict shows up in every workplace – in meetings, in customer conversations, in team dynamics. How you respond in those moments can shape whether situations escalate or settle. This short quiz will help you discover your natural approach and give you practical ideas to handle conflict with more confidence.
Why take the quiz
Everyone has a default way of reacting when tensions rise. Some people try to calm the situation, others push for a decision, and some prefer to take a step back and observe. None of these responses are right or wrong – but they all come with strengths and potential pitfalls. By completing this quick quiz, you’ll get a clear picture of how you typically respond, along with tailored suggestions that you can put into practice straight away.
What you’ll receive
Once you’ve answered the seven questions and shared your details, you’ll get a personalised report delivered directly to your inbox. It isn’t just a label – it’s a short, practical profile written in plain English. Your result will highlight the strengths you already bring into difficult conversations, point out the common challenges to watch for, and give you both a phrase you can try out in your next tricky discussion and a simple action you can take this week.
Who it’s for
The quiz has been designed with professionals in mind. If you manage people, work in HR, handle complaints, deliver customer service, or are part of a housing or community safety team, you’ll find the insights particularly useful. But really, anyone who wants to feel more equipped when conflict arises will benefit.
How it works
The process is straightforward. You’ll work through seven short scenarios, each with four possible responses. Choose the one that feels closest to what you’d actually do. It takes about three minutes from start to finish. Once you’re done, simply enter your name and email address so we can send you your personalised report. Within a few minutes, you’ll have clear insights sitting in your inbox, ready to use.
